Technical consulting is the technical support towards our sales team. The Technical Consultant must possess the highest levels of both business and technical expertise and must be able to understand the details of Dedigate complex technology. The technical consultant will clearly articulate this understanding to prospective customers and will use their knowledge to evangelize Dedigate's used technology, expertise and the most advanced hosting procedures. The Technical Consultant is distinguished by the ability to take on the most demanding business and technical challenges and to help driving new products and services.

The Technical Consultant reports to the Sales and Marketing Director

Tasks and responsibility

Working closely with direct sales and partners for the large and complex projects to educate prospective customers about the superiority of Dedigate's services. This includes site visits, conference calls, presentations, technical evaluations, technical objections handling and follow-up on all customer related issues.

Working closely with business development to be closely involved with future product/service direction and strategy, providing valuable input from the field.

Coaching and mentoring direct sales in technical best practices.

Overseeing the customer proposal process and ensuring that all technical information and recommendations address customer requirements.

Supporting and educating account managers to ensure that customers get appropriate and correct information

Directly interface with enterprise customers (direct and channels: distributors/VARs/Reps).

Interface between Sales team and Implementations. Will get approval of Implementations and Operations for special technical projects.

Responsible for accessing the requirements of customer's complex network infrastructures and illustrating how Dedigate solutions will provide ROI (Return on Investment), in the form of presentations, proposals, and RFQ responses. Contribute to Dedigate's commercial growth and position the performance of technology in accordance with the needs of today's market requirements.

Travel is required.

Perform other related duties incidental to the job described herein.

Interested in this job as technical consultant pre-sales? Send your CV to Dominique Van Roose

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