Sales Assistant Hosting Services

Dedigate, subsidiary of American Terremark (NASDAQ: TMRK) is a technology company specializing in the delivery of Managed Hosting for complex, mission-critical IT infrastructures. Since its inception early 2000 the organization has continued to grow rapidly. From 7 data centers in Europe we service customers such as Vacature.com, Thomas Cook, Ilse Media, and Pioneer.

We are currently looking to reinforce our sales team with a full-time Sales Assistant who will primarily support the sales efforts in the Netherlands and, occasionally, in the rest of Europe.

In Europe, Dedigate has offices in Belgium, the Netherlands, Spain, and the UK. Terremark’s international head office is located in Miami, Florida.

Task description

The Sales Assistant fulfils a central role between customers, partners, and the Sales colleagues.

The tasks will encompass, amongst others:

Sales Support
Support the administrative processes such as order processing in Navision, SharePoint and our CRM system;

Cross- and upsell with existing customers as well as taking orders;

Contact existing and new customers and partners by phone regarding appointments, requests for proposals, and so on;

Respond to requests for information through online chat sessions (LivePerson);

Liaise with internal departments such as Purchase
Occasionally work with suppliers and distributors with regards to product information, rates, and availability (by phone and e-mail);

Marketing Support
Lead generation by supporting sales and marketing campaigns;

Prospecting by phone and via e-mail;

Support of events.

General Support
Office management – account manager agenda management and follow-up on scheduled events;

Schedule meetings for the account managers;

Support management reports.

Experience with administrative systems

Knowledgeable in English and Dutch, orally and written

Employee profile:
We are looking for a Sales Assistant with a professional and flexible attitude who is eager to learn. With Terremark it is paramount you are able to work autonomously as well as within a team.

Additionally you are:

Capable to handle sensitive information;

Analytical;

Servicing in nature;

Customer-focused in thought and deeds;

Equipped with commercial, social, and communicative skills;

Able to work in stressful situations;

Tenacious;

Willing to work beyond “nine to five”

Our offer:
For you to work with a dynamic Internet service provider;

An informal yet professional working environment;

Remuneration compliant with market standards

Interested?